{"id":722,"date":"2025-03-27T20:54:49","date_gmt":"2025-03-27T20:54:49","guid":{"rendered":"https:\/\/www.dmcinfo.com\/?page_id=722"},"modified":"2025-12-23T11:30:05","modified_gmt":"2025-12-23T16:30:05","slug":"customer-relationship-management","status":"publish","type":"page","link":"https:\/\/www.dmcinfo.com\/services\/digital-workplace-solutions\/customer-relationship-management\/","title":{"rendered":"Customer Relationship Management"},"content":{"rendered":"\n
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At DMC, we believe your CRM system should work for you\u2014not vice versa. Our team of business analysts and developers collaborates with you to design a solution that reflects your business’s operations. From sales to customer service to vendor interactions, we tailor every aspect of your CRM to support your team’s goals and workflows.<\/p>\n\n\n\n

For clients seeking a powerful and flexible CRM foundation, we recommend Microsoft Dynamics 365 for Sales<\/strong>. Its robust features, user-friendly interface, and seamless integration with other tools make it a wise choice for growing businesses. But no matter the platform, our focus remains the same: delivering a solution that aligns with your strategy, scales with your growth, and drives meaningful results.<\/p>\n<\/div>\n\n\n\n

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Start your workspace transformation today!<\/h3>\n<\/div>\n\n\n\n
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Contact Us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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CRM Services DMC Provides<\/h2>\n\n\n\n

Explore our core CRM service offerings, each designed to support your implementation from start to finish.<\/p>\n<\/div>\n\n\n\n

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CRM Planning and Guidance<\/summary>\n
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  • Assist with selection of a CRM platform<\/li>\n\n\n\n
  • Implement your sales process using Dynamics 365<\/li>\n\n\n\n
  • Perform application and custom object configuration<\/li>\n\n\n\n
  • Configure data entry forms and workflow processes<\/li>\n\n\n\n
  • Perform end-to-end solution testing<\/li>\n<\/ul>\n<\/details>\n\n\n\n
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    Data Migration<\/summary>\n
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    • Don’t lose your data. DMC can import account, contact, lead, opportunity and other data from your existing system<\/li>\n\n\n\n
    • Migrate from legacy CRM systems to Dynamics 365<\/li>\n<\/ul>\n<\/details>\n\n\n\n
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      Integration Services<\/summary>\n
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      • Build Microsoft Power BI reports and dashboards using CRM data<\/li>\n\n\n\n
      • Integrate Dynamics 365 with SharePoint and other systems<\/li>\n<\/ul>\n<\/details>\n\n\n\n
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        Custom Application Development<\/summary>\n
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        • Add custom features to your CRM solution<\/li>\n\n\n\n
        • Design the data model, user interface, business logic, and security for custom applications.<\/li>\n<\/ul>\n<\/details>\n\n\n\n
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          Training and Support<\/summary>\n
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          • Provide ad-hoc support services to address issues as they arise<\/li>\n\n\n\n
          • Empower your team with tailored training sessions for end users and administrators<\/li>\n<\/ul>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            At DMC, we believe your CRM system should work for you\u2014not vice versa. Our team of business analysts and developers collaborates with you to design a solution that reflects your business’s operations. From sales to customer service to vendor interactions, we tailor every aspect of your CRM to support your team’s goals and workflows. For […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":437,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-services-subpages","meta":{"footnotes":""},"class_list":["post-722","page","type-page","status-publish","hentry"],"yoast_head":"Customer Relationship Management | DMC, Inc.<\/title>\n<meta name=\"description\" content=\"Maximize your sales potential with DMC's CRM Consulting services. 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